WHAT WE DO

SERINO
SERVICES

We customize our features for our client's needs

 

CONTENT MANAGEMENT

  • Creation and control of content
  • Handles digital content 
  • Website management 
  • Web content editing

Enabling a content management platform designed to focus on content development and less on the technology required for creation and maintenance. 

 

COLLECTION MANAGEMENT

  • Customizable store fronts across mobile, ECOM and traditional in-store collection models
  • Multi-location support for both product, pricing and inventory management
  • Streamlined invoice generation and distribution
  • Multi channel collection capabilities from online, mPOS to invoice driven collection
  • Give the necessary tools to recognize revenue anytime and anywhere

Automates the process of receiving payments and supports in producing and sending of invoices. 

 

CAMPAIGN MANAGEMENT

  • Designed to promote awareness and develop qualified leads
  • Events management, email and sms marketing, sales campaigns

Allows organizations in the automation of tracking, reporting, delivery and analysis of marketing campaigns and promotions through customer data sources integration. Analyzes data through a broad range of analytic searches. 

 

SERVICE DRIVEN MODEL

  • Designed to scale alongside members
  • Operations support
  • Customer services
  • On-site events support

Assist customers and prospected clients by proving timely responses through organized electronic mailing communication.

 

CUSTOMER MANAGEMENT

  • Manage and segment your customer profiles by type, tag, engagement source
  • Provide filtered access to customer data that support marketing campaigns
  • Provide import and export of pre-existing contact and customer information to support future engagement opportunities.

 

CHANNEL MANAGEMENT

  • Collect and engage members 
  • Communicate with members using mobile messaging 
  • Obtain feedback from members

 

ANALYTICS PLATFORM

  • Displays up to date Collection information broken down by event, campaign, market segment with annual goal progress reporting and year over year comparisons
  • Displays Grant target information by beneficiary breakdown alongside year over year comparisons

 

EVENTS

  • Enrollment system
  • Event registration
  • Coordination
  • Event Marketing
  • Scheduling